SHIPPING POLICY

ORDERS & TRACKINGS

At BANYO, we strive to provide a seamless and efficient shipping experience for all our customers. Below you will find detailed information about our shipping policies and procedures.

Order Processing:

Orders are processed within 3 business days.
Orders placed after 2 PM IST or on weekends/holidays will be processed the next business day.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order using the provided tracking number on our website or the carrier's website.

DELIVERY TIMES

Estimated delivery within 3 business days from the date of dispatch.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.

OPEN BOX DELIVERY

If you have any questions or concerns about our shipping policies, don't hesitate to get in touch with us at:

BANYO Sanitaryware Private Limited

Address: Banyo Sanitaryware, Plot No. 17, Kh.No. 50/6 Ground Floor, Village Pooth Kalan,

New Delhi- 110086
Email: info@banyo.co.in
Phone: +91-8076790727

Thank you for choosing BANYO! We appreciate your business and are committed to providing you with the best possible shopping experience.

We offer an open box delivery option to ensure you are satisfied with your purchase upon arrival.
With open box delivery, you can inspect the product before accepting it from the delivery personnel.
If you notice any damage or defects, you can refuse the delivery, and we will arrange for a replacement.

SHIPPING RESTRICTIONS

We currently ship only within India.
Certain remote locations may have limited delivery options or extended delivery times.

LOST OR DAMAGED PRODUCTS

In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

RETURNS & REPLACEMENTS

Please note that we do not accept returns. However, products can be replaced if they are found to be defective or damaged upon delivery.
To initiate a replacement, contact our customer service team within 2 days of receiving your order. Provide your order number, details of the defect or damage, and any relevant photos.